Privacy Policy – Kayar Care

Last updated: 1 January 2025

Kayar Care Healthcare Pvt. Ltd. ("Kayar Care", "we", "us") is committed to protecting the privacy and confidentiality of every patient, visitor and partner. This policy describes the information we collect and how it is used and protected.

1. Information We Collect

Personal details: name, contact number, email, age, gender and address provided when you book appointments or enquire.
Health information: symptoms, medical history, diagnostic reports and prescriptions created during your care.
Usage data: pages visited, device and browser information collected via cookies and analytics tools.

2. How We Use Your Information

To provide medical consultations, diagnostics, pharmacy and related healthcare services.
To schedule appointments, send reminders, reports and follow-up communications.
To improve our services, website experience and patient safety.
To comply with legal, regulatory and accreditation requirements.

3. Data Protection

We apply industry-standard technical and organisational safeguards — encryption, access controls and secure storage — to protect your data from unauthorised access, alteration or disclosure. Access to health records is restricted to authorised medical and support staff.

4. Sharing of Information

We do not sell your personal data. Information may be shared only with treating doctors, accredited labs, your chosen pharmacy, insurers (with your consent), and regulatory authorities where legally required.

5. Cookies

Our website uses cookies for essential functionality and analytics. You may accept or decline non-essential cookies via the banner shown on your first visit, and can manage cookies through your browser settings.

6. Your Rights

Access a copy of your health records and personal data.
Request correction of inaccurate information.
Withdraw consent for non-essential communications.

7. Contact Us

For any privacy questions or requests, contact our Data Protection Officer at care@kayarcare.com or call +91 9964424140.